We collect information you give us directly. That includes your name, phone number, email address, service address, and details about your leak detection needs when you call, fill out a form, or book a service.
We also collect some information automatically when you visit our website. This can include your IP address, browser type, pages you view, and the time you spend on our site. We use this to keep our website running smoothly and to improve your experience.
We use your information to schedule and provide leak detection services, respond to your questions, and send you updates about your appointment. We also use it to process payments and keep records of the work we do for you.
With your permission, we may send you occasional offers or reminders about our services. You can opt out of these messages at any time. We do not sell your personal information to anyone.
Our website uses cookies and similar technologies to remember your preferences and understand how people use our site. Cookies are small files stored on your device that help us improve your browsing experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.
We use third-party analytics tools, like Google Analytics, to help us understand how visitors find and use our website. These tools collect information such as your IP address, browser type, and pages visited. They do not identify you by name.
We may also use third-party services for scheduling, payment processing, and customer communications. These providers have their own privacy policies, and we encourage you to review them.
We share your information only as needed to run our business. For example, we may share your name and service address with our technicians so they can find your leak. We may also share information with payment processors to handle your payment.
We do not sell, rent, or trade your personal information. We may disclose information if required by law, or to protect the rights, property, or safety of Leak Detection Chula Vista, our customers, or others.
We keep your personal information only as long as we need it to provide services and meet legal requirements. When we no longer need it, we securely delete or destroy it.
If you ask us to delete your information, we will do so unless we are required by law to keep it. We may retain some records for tax, accounting, or warranty purposes.
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. These steps include physical, electronic, and procedural safeguards.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us.
You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages.
To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable laws.
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the effective date at the top.
We encourage you to review this page periodically to stay informed about how we protect your information.